Return Question & Answer
What's the Doptop Stores returns policy?
Most store items can be exchanged or refunded with a receipt within 30 days of purchase with the package unopened, in its original manufucturer's packages.
What's Doptop No Receipt returns policy?
Doptop No Receipt policy applies to items returned in a store only. You have the option of a Gift Card for the amount of the purchase or an even exchange for the product. We also follow any manufacturer's warranties.
Can I return my Doptop.com purchase to an Doptop store?
All merchandise sold and shipped by Doptop.com may be returned to a store within 30 days of receiving it, unless noted otherwise.
Can I get my shipping cost refunded?
If there is an error on our part related to your order we will issue a credit for your order and any applicable shipping
Do I need to return the item in its original packaging?
An item must be returned in the original manufacturer's packaging, so we recommend you keep your packaging for at least the first 30 days after purchase.
Please contact us for detailed instruction of how to return the items.
